Booking Policy

Booking a cleaning appointment with Rhino Cleaning Services Dubai is a simple process designed for your convenience. To schedule your appointment, you can reach out to us via phone, email, or through our website. Once we receive your booking request, our dedicated customer service team will promptly assist you in selecting the appropriate cleaning service and finding a suitable appointment time based on our availability. Upon confirmation of your appointment, you will receive a notification via email or phone confirming the details.

In the event that you need to cancel or reschedule your appointment, we kindly ask for at least 24 hours’ notice to accommodate any changes. Failure to provide sufficient notice for cancellations may result in a cancellation fee. Any adjustments or changes to your booking should be communicated to us at least 24 hours in advance to ensure smooth scheduling.

If you anticipate being late for your scheduled appointment, please inform us as soon as possible. While we will do our best to accommodate the delay, please be aware that the duration of the cleaning service may be adjusted accordingly.

Please note our policy regarding no-shows: if you fail to be present for the scheduled appointment without prior notice, a cancellation fee may be applied. We understand that each customer may have specific preferences or requirements for their cleaning service. If you have any special requests or specific instructions, please let us know at the time of booking, and we will do our best to accommodate your needs.

Payment for the cleaning service is due upon completion, unless alternative arrangements have been made in advance. We accept cash, credit/debit cards, and online payments for your convenience.

If you have any questions or need further clarification regarding our booking policy, please feel free to contact us via phone, email, or through our website. We’re here to assist you every step of the way.

Thank you for choosing Rhino Cleaning Services Dubai. We look forward to providing you with exceptional service.

Contact us at info@rhinodubai.net for questions related to refunds and returns.