Frequently Asked Questions (FAQ)

What types of properties do you clean?

At Rhino Cleaning Services Dubai, we provide cleaning services for a wide range of properties, including residential homes, apartments, villas, offices, commercial spaces, and more. Whether you need regular maintenance cleaning for your home or deep cleaning for your office space, we have you covered.

Are your cleaning products safe for children and pets?

Yes, we prioritize the safety of our customers, their families, and their pets. We use environmentally friendly cleaning products that are safe for use around children and pets. Our team is trained to use these products effectively while ensuring a clean and healthy environment for everyone.

How long will it take to clean my property?

The duration of the cleaning service depends on various factors, including the size of the property, the type of cleaning required, and any specific requests or instructions. Our team will provide you with an estimated time frame based on these factors during the booking process. Rest assured, we work efficiently to complete the job to your satisfaction within the agreed-upon time frame.

Do I need to be present during the cleaning service?

While it's not necessary for you to be present during the cleaning service, many of our customers prefer to be present for the initial appointment to provide specific instructions or preferences. However, if you're unable to be present, you can trust our experienced cleaning team to carry out the service diligently and according to your requirements. We prioritize communication and will keep you updated throughout the process.

How do you ensure the safety of my property and belongings during the cleaning process?

We take great care to ensure the safety of your property and belongings during the cleaning process. Our team members are trained professionals who handle your belongings with the utmost care and respect. Additionally, we are fully insured to provide you with peace of mind in the unlikely event of any damages.

Do you provide cleaning services on weekends and public holidays?

Yes, we offer cleaning services seven days a week, including weekends and public holidays, for your convenience. Whether you need a one-time cleaning or regular maintenance, we're here to accommodate your schedule and requirements.

Can I request a specific cleaning schedule for recurring cleaning services?

Absolutely! We understand that each customer has unique scheduling needs. You can request a specific cleaning schedule for recurring cleaning services, whether it's weekly, bi-weekly, or monthly. Our flexible scheduling options allow you to choose the frequency that works best for you.

What happens if I'm not satisfied with the cleaning service?

Customer satisfaction is our top priority. If you're not completely satisfied with any aspect of the cleaning service, please let us know within 24 hours, and we will promptly address your concerns and rectify the issue at no additional cost.

Are your cleaning technicians background-checked and professionally trained?

Yes, all our cleaning technicians undergo thorough background checks and extensive training to ensure they meet our high standards of professionalism and expertise. You can trust our team to deliver exceptional cleaning results with integrity and efficiency.

Do you offer discounts or promotions for new customers?

Yes, we occasionally offer discounts and promotions for new customers as a token of appreciation for choosing Rhino Cleaning Services Dubai. Be sure to check our website or contact us for any ongoing promotions or special offers.