Terms & Conditions
Welcome to Rhino Cleaning Services Dubai! Please carefully read the following terms and conditions before using our services:
1. Acceptance of Terms:
By using Rhino Cleaning Services Dubai, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you may not use our services.
2. Service Description:
Rhino Cleaning Services Dubai provides residential and commercial cleaning services in Dubai. Our services include but are not limited to regular cleaning, deep cleaning, move-in/move-out cleaning, and specialized cleaning services.
3. Booking & Scheduling:
Booking Process: To schedule a cleaning appointment, customers can contact us via phone, email, or our website.
Availability: While we strive to accommodate all requests, appointments are subject to availability.
Scheduling Changes: Customers must notify us at least 24 hours in advance to cancel or reschedule appointments. Failure to do so may result in a cancellation fee.
4. Pricing & Payment:
Pricing: Service charges are based on factors such as the size of the property, type of cleaning required, and any additional services requested.
Payment Method: We accept cash, credit/debit cards, and online payments.
Payment Due: Payment is due upon completion of the cleaning service unless otherwise agreed upon in advance.
5. Customer Responsibilities:
Access: Customers must ensure that our cleaning team has access to the property at the scheduled time.
Instructions: Any specific instructions or security measures regarding the property must be communicated to us in advance.
6. Liability and Damages:
While we take every precaution to ensure the safety of your property during the cleaning process, Rhino Cleaning Services Dubai will not be liable for any damages or losses incurred. Customers are advised to secure valuable or fragile items before our team arrives.
7. Feedback and Complaints:
We value customer feedback and strive to continuously improve our services. If you have any comments, suggestions, or complaints, please contact us directly.
8. Amendments to Terms:
Rhino Cleaning Services Dubai reserves the right to update or modify these terms and conditions at any time without prior notice. It is the customer’s responsibility to review this page periodically for changes.
9. Governing Law:
These terms and conditions shall be governed by and construed in accordance with the laws of Dubai, United Arab Emirates.
Contact Information:
If you have any questions or require further clarification regarding our terms and conditions, please feel free to contact us at +971 4 575 5058.
Thank you for choosing Rhino Cleaning Services Dubai! We appreciate your business.